Privacy Commitment

Data Collection Practices

We gather and manage various types of personal information, including:

2. Our Use of Your Data

Your personal information is used for these key purposes:

• Service Provision and Contract Fulfillment:
  • We handle the processing and administration of your car rental bookings and agreements. This includes verifying your identity and confirming that you satisfy our rental criteria. We also facilitate the collection and return of vehicles, along with processing payments, deposits, and any applicable charges.
• Customer Communication (Contractual Obligations and Legitimate Interests):
  • We send booking confirmations, updates, and essential rental details. We address your inquiries and offer customer support. We inform you about changes to our services and policies.
• Marketing Preferences and Consent Management:
  • We will send you promotional offers, newsletters, and service updates based on your consent or our legitimate interest. You may opt out at any time.
• Service Enhancement for Customer Experience:
  • Assessing visitor interactions to refine website usability and performance. Conducting studies to optimize our vehicle selection and offerings.
• Compliance with Legal Regulations:
  • Adhering to legal and tax obligations in Telford. Safeguarding against fraud and maintaining service integrity. Addressing disputes and upholding our terms and conditions.

Information Exchange

Sharing Your Information With Others

• Service Partners: Third-party companies assist us in providing services, including payment processing, IT support, and maintenance. They are contractually required to safeguard your data.

We do not share your personal information with third parties for marketing.

4. Safeguarding Your Data

We apply suitable technical and organizational measures to safeguard your personal information from unauthorized access, alteration, disclosure, or destruction. This involves encryption, access controls, secure servers, and routine security evaluations. Nevertheless, no method of internet transmission or electronic storage can guarantee complete security.

Data Retention Policy

We keep your personal information only for the time required to achieve the purposes it was gathered for, including compliance with legal, accounting, and reporting obligations. The duration for which information is held depends on its nature and the specific circumstances of its use.

Your Rights in Telford

Your rights under UK data protection law:

• Accessing Your Data Rights: Obtain a copy of your personal information we retain.

Contact us to exercise your privacy rights.

Cookies and Data Tracking

Our website utilizes cookies and similar technologies to improve your browsing experience, assess site traffic, and customize content for users. You have the ability to adjust your cookie preferences directly within your browser settings to control your data usage.

Policy Changes

This Privacy Policy may be updated from time to time to align with changes in our practices or legal obligations. Any updates will be reflected on this page along with the new "Last Updated" date. We recommend checking this policy periodically to stay informed about how we manage your information.

Contact Information

For inquiries regarding this Privacy Policy or our data practices, please reach out to us: